Terms of service
Welcome to SmartKneeRelief!
These Terms of Service ("Terms", "Agreement") govern your use of our website www.smartkneerelief.com and the purchase of products ("Products") from SmartKneeRelief ("we", "us", "our").
By accessing or purchasing from our store, you agree to these Terms.
1. General Conditions
SmartKneeRelief offers physical wellness and massage products through this online store.
By purchasing from our store, you confirm that you are at least 18 years old or have permission from a parent or guardian.
We reserve the right to refuse service to anyone for any reason at any time.
2. Product Information
We make every effort to display our products as accurately as possible. However, actual colors or details may differ due to monitor settings or manufacturing variations.
All descriptions and prices are subject to change without notice.
3. Orders and Payments
All prices are listed in USD.
Payment must be made in full at the time of purchase through the accepted payment methods on our website (Shopify Payments, PayPal, Credit Card, etc.).
We reserve the right to cancel or limit orders if fraud is suspected or if stock becomes unavailable.
4. Shipping
Orders are processed within 1–2 business days and shipped from our US-based supplier.
Delivery typically takes 4–7 business days within the United States.
We currently only ship within the USA.
Please review our Shipping Policy for more details.
5. Returns & Refunds
If you are not satisfied with your purchase, you may return it within 15 days of receiving your order.
Items must be unused, in their original packaging, and in the same condition as received.
Personalized or damaged items (due to normal wear) are non-returnable.
For more information, see our Refund Policy.
6. Liability Disclaimer
SmartKneeRelief shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
Use of our products is at your own risk.
We make no medical claims, and our products are not intended to diagnose, treat, or cure any disease.
7. Intellectual Property
All text, images, logos, and designs on this website are the property of SmartKneeRelief and may not be used or reproduced without written permission.
8. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States.
9. Contact Information
If you have questions about these Terms, please contact us:
SmartKneeRelief
📧 support@smartkneerelief.com